If a search screen in RE/Xplorer will not open, or it starts to open but then does not fill in, try the following:
At the bottom-right of Internet Explorer, make sure the zoom level is set to 100%.
You can click on it until it changes to 100%, then the RE/Xplorer search screen should open correctly.
If it still doesn't work, you may have a pop-up blocker running, or it may be that Internet Explorer 9 was installed. Please give us a call at 203-840-6674 ext 310 and we can help you with that.
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