Inputting New Listings

There seems to be some confusion for agents when entering new listings on Matrix- they are submiting the listing and getting a list number, but no one can actually find the listing on the MLS. This is because the listing is still set to Incoming, which is the default status when a new listing input is begun. Incoming listings will get a list number if you click Submit Listing, but no other Matrix users will be able to see it.

If you have filled out all of the fields and are ready to put the listing on the MLS so all users can see it, please remember to go back to the Status tab and switch it to Active before clicking Submit Listing. Once it is submitted as Active, all Matrix users will be able to see it.

If you have any questions, please call the CMLS office and go to extension 315.

Editing Existing Listings

We have created documentation for modifying listings in Matrix.

Please follow this document for assistance with all types of changes- status changes, price changes, data changes, tours/open houses, photos, virtual tours, and supplements (attaching documents).

Matrix Training Session

The following Matrix Training Sessions have been scheduled.



Wednesday, August 22nd

9:30 - 11:30 am Matrix Best Practices - CMLS office Norwalk

1:30 - 3:00 pm Listing Input and Change - CMLS office Norwalk



Tuesday, August 28th

9:30 - 11:00 am Listing Input and Change - CMLS office Norwalk

1:30 - 3:30 pm Matrix Best Practices - CMLS office Norwalk



Thursday, August 30th

9:30 - 11:30 am Matrix Best Practices - CMLS office Norwalk

1:30 - 3:00 pm Listing Input and Change - CMLS office Norwalk

Help for Matrix Listing Input

There has been some confusion about the listing input process in Matrix, so we've created step-by-step documentation.

Hopefully it will make it easier for you to enter your listings.

Click Here to view the document.

Please contact us with any questions.

Matrix FAQ

Click the link below for the Matrix FAQ list
Matrix: Frequently Asked Questions

Matrix Support information

For Matrix training videos, manuals, FAQ, and Forms, click the link below:

Matrix Support page

Reminder about Listing Input and Change

Our new beginning has started...

Reminder, as of 11 am Today, Monday, August 6th there will be no listing input or change or tour/open house input.

Listing input will resume at 9 am Tuesday, August 7th in Matrix

Listing Input & Change Training Video

Click Here to view the Listing Input Video Tutorial. Also note, Listing Input will not become available on Matrix until 9 am Tuesday, August 7th. From 11 am Monday August 6th until Tuesday August 7th there will not be any listing input or modification for any GFC CMLS listings. Click here to view a Listing Input Summary video

Matrix Listing Input Forms

Matrix fillable Listing Input forms are now available. You can access them at the Forms section of our website, in the external links widget in Matrix or you can click here.