Changes to Listing Input

Now that we have been up and running on Matrix for over a month, we have noticed that one of the biggest areas of confusion is partially saving listings. Currently, there are two different ways to save the work you have done on a listing without making it live on the MLS system: Quit and Save to Work Area and Submit Listing.

This has led to confusion, as each one behaves differently.

The Work Area allows you to save your work at any time, but does not allow you to add photos to your partial listing. Additionally, when you go back into the Work Area to work on a partial listing, if you hit Submit Listing when you are done, it will generate a list number, but does not delete the listing from the Work Area. This has led to duplicate Incoming Listings (each with their own unique list number) to be created by agents who repeatedly go into a listing in the Work Area to perform more work and then click Submit Listing when they are done. Items in the Work Area are not deleted until the user deletes them (even after the listing has been made an Active Listing and is on the MLS for all to see).

If you hit Submit Listing on a partial listing, it will save as an Incoming Listing and generate a list number, even though the listing is not live and no one but you can see it. You can then add photos to the listing before you make it live. You can still go into an Incoming Listing and make more changes to it without saving it as live, but when you hit Submit Listing, it will not generate a new list number for it, so there are no duplicates for the same property.

We feel that using Submit Listing to partially save your listing has more value and leads to much less confusion. Therefore, as of October 1, 2012, the Work Area functionality will be removed from our Matrix site. If you have begun any listings and saved them to the Work Area, it is imperative that you go into the listing from within the Work Area and hit Submit Listing. This will generate a list number and save the partial listing as an Incoming Listing, and you will be able to access it by clicking the Select a Listing drop down menu after you click the Input tab. On October 1st, all listings in the Work Area will be inaccessible.

Please call the CMLS office if you have any questions.

October Matrix Sessions

It’s hard to believe, but as of early October we will have been up and running solely on Matrix for two months. For the past few months, we have been conducting introductory training sessions, as well classes on listing input and CMAs. We are continually trying to develop training sessions that are relevant to topics we deal with most often (based on feedback, phone calls, emails, etc.).

In October, we are going to try something different. In addition to our typical classes, we have scheduled 3 dates that will be exclusively Question and Answer sessions. There will be no scheduled topic for these sessions- the idea is that we want you to come in with any specific topics you’d like covered or any questions you’d like answered.

Thursday, October 4th- Merritt 7 Building 301, Norwalk (two buildings down from the CMLS office)

Wednesday, October 24th- Bridgeport Board of Realtors

Thursday, October 25th- Northern Fairfield County Association of Realtors (Bethel)


There will be two sessions per day: 9:30am-11:00am and 1:00-2:30pm.

Please come prepared with anything you’d like us to cover. Although the sessions are scheduled for 90 minutes, we will allot more time if necessary and attempt to leave no question unanswered. That being said, in an effort to be fair and give everyone a chance to ask their questions, you may only ask one question at a time. If you have more than one topic you’d like discussed, you will have to wait until all others have had a chance to ask their question.

Seating is limited, so sign up today!

eKey and iPhone 5

Apple has announced that the new iPhone 5 will be orderable in September. This new phone has an updated operating system called “iOS 6” and a different connector called “Lightning.” The Lightning connector is much smaller than Apple’s previous 30-pin connector. As a result, the current eKEY iPhone Adapter will not plug directly into the new iPhone 5. Apple also announced it will release a 30 pin to Lightning adapter.


Supra will obtain an iPhone 5 and Lightning adapter from Apple as quickly as possible. Please be advised that, until we have tested our application and eKEY adapter with Apple’s products, we cannot confirm that they will operate correctly. Supra customers who wish to run the eKEY application on an iPhone 5 may want to consider delaying their purchase of the iPhone 5 until Supra’s testing is complete.

Supra plans to support the iPhone 5. We will confirm compatibility as soon as we obtain technical information from Apple and will make engineering changes to our products if required

Changes to Listing Input

Now that we have been up and running on Matrix for over a month, we have noticed that one of the biggest areas of confusion is partially saving listings. Currently, there are two different ways to save the work you have done on a listing without making it live on the MLS system: Quit and Save to Work Area and Submit Listing.

This has led to confusion, as each one behaves differently.

The Work Area allows you to save your work at any time, but does not allow you to add photos to your partial listing. Additionally, when you go back into the Work Area to work on a partial listing, if you hit Submit Listing when you are done, it will generate a list number, but does not delete the listing from the Work Area. This has led to duplicate Incoming Listings (each with their own unique list number) to be created by agents who repeatedly go into a listing in the Work Area to perform more work and then click Submit Listing when they are done. Items in the Work Area are not deleted until the user deletes them (even after the listing has been made an Active Listing and is on the MLS for all to see).

If you hit Submit Listing on a partial listing, it will save as an Incoming Listing and generate a list number, even though the listing is not live and no one but you can see it. You can then add photos to the listing before you make it live. You can still go into an Incoming Listing and make more changes to it without saving it as live, but when you hit Submit Listing, it will not generate a new list number for it, so there are no duplicates for the same property.

We feel that using Submit Listing to partially save your listing has more value and leads to much less confusion. Therefore, as of October 1, 2012, the Work Area functionality will be removed from our Matrix site. If you have begun any listings and saved them to the Work Area, it is imperative that you go into the listing from within the Work Area and hit Submit Listing. This will generate a list number and save the partial listing as an Incoming Listing, and you will be able to access it by clicking the Select a Listing drop down menu after you click the Input tab. On October 1st, all listings in the Work Area will be inaccessible.

Please call the CMLS office if you have any questions.

Matrix Videos

To see videos on how to use Matrix, click the link below:
Matrix Videos