Streamlining Phone Calls

To save time when calling our office for administrative assistance with your listings, please be sure to have your listing number on hand.

If you are calling regarding your account, having your invoice number, credit card information and agent id readily available will also be very helpful.

As for Data Verification emails……please read before calling to discuss. Many times, simply reading the email can save you a phone call. All emails have a due date therefore, please take the time to read the notification (preferably when you are not driving) prior to contacting the office. If you still have questions after reading the notification, please call ext 320 for assistance.

Never, never, never ignore a Data Verification email. All Data Verification notifications require some action.

A Courtesy Notification requires you to simply double check your information. You DO NOT need to contact us if your information is correct.

A Violation Notification requires you to either fix the issue or reply to us via email or phone by the noted due date. If nothing is done, a fine will be issued.

As always, please feel free to contact either Janis or Shawn at ext. 320 with any questions or comments.