Attention: Admins and Assistants

If you are an assistant or admin who has your own MLS ID but often log in under the ID of the agent you are assisting, you should have the agent set up a team and then add your ID to that team. Team functionality allows you to either work on behalf of the agent or impersonate him/her. Once the Team has been set up, you can log into Matrix under your own ID and when you have to do work as the agent you can switch to the Team login directly from the Matrix homepage and have the access to the agent’s work as though you were logged in under his/her ID. This is the proper way to work as an agent, rather than logging into Matrix using their ID.


Here is a brief document explaining how to set up Team functionality within Matrix.

If you are an assistant/admin that does not have your own ID, please contact the CMLS office and we’ll help you set one up.