If your town list is empty....

If the town and neighborhood lists are empty in your Matrix searches, it means that your browser is out of date.
This is only likely to happen with Internet Explorer and Safari.

Here’s what to do if it happens to you. Of course, you can contact tech support for help.

Internet Explorer:
•    If you have Windows XP, you must stop using Internet Explorer and use Chrome or Firefox instead.
•    If you have a newer version of Windows, the easiest solution would also be to stop using Internet Explorer and use Chrome or Firefox instead.
But if you want to use Internet Explorer, run windows updates. Be sure to check the optional updates for Internet Explorer 9 or higher.

Safari:
•    Run the Apple updates. Be sure you have FULLY updated your computer.
•    If that did not work, then you must stop using Safari and use Chrome or Firefox instead.