Tuesday, April 27, 2010

Cancelled Vs. Killed Listings

So you’re inputting a listing and save it then realize something major like price is very wrong…what do you do? Call our office and our administrative staff will correct the mistake WITHOUT taking it out of the NEW status. If this occurs when our office is closed, please call during regular office hours for assistance. In cases when you must have it removed ASAP and CMLS staff is unavailable, you can CANCEL the listing provided you call us when next we open and report this to us. We will then KILL the listing from the system therefore removing all traces of said listing. Leaving a CANCELED listing in the system and inputting a NEW, correct one will skew our statistics and cause both the listing agent and office to receive data verification violation notices. When in doubt, call us!

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