Friday, January 7, 2011

Update on Paragon Comcast email issue

LPS has gotten Comcast to whitelist the Paragon email servers for 48 hours so that the backlog of Paragon emails can get through to Comcast recipients. They should be caught up within a couple of hours.

In an effort to try and avoid future incidents, please go through all of the contacts you have set up for automatic email (in Paragon and RE/Xplorer)and make sure that you have a valid email address for them. If you have contacts that are no longer active and should not be receiving automatic emails, please make sure to set them to inactive, or delete them from the system. Cutting back on the amount of unnecessary emails being sent can help reduce the liklihood of another blacklist situation.

We appreciate your cooperation.

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